We take the responsibility of what we do seriously. In the unregulated pet industry where anything goes without checks and balances, we put our all into creating resources and services that positively impact lives in our Kalamazoo community, human and pet alike. You SHOULD do your research and carefully consider ALL your options before hiring any style of pet service. We appreciate the efforts, consideration, and compassion that leads our clients to maintain the absolute highest standards for the services they utilize and encourage all prospective pet parents to take the time to get to know us before inviting us into your lives.

Cloud 9 Canine’s Mission

Cloud 9’s mission is to enhance the quality of life for ALL pets while providing further knowledge and resources to families. We strive to cultivate a positive change within the Kalamazoo community thorough readily available resources, quality education and proper enrichment by skilled and passionate professionals.

Cloud 9 Canine’s Values

Community: Cloud 9 exists primarily as a local small business dedicated to provide long-term support to members of the beloved city we’ve called home for our entire lives. We believe in the significance of social connection, empathy, equity, and safe relationships for all.

Wellness: When we work with all beings of all species, it is our job to tend to the needs of ALL who wind up in our care, human and animal alike. We look beyond “just behavior” and “just a dog walk” to provide a professionally skilled eye to all we do—after all, these are SO MUCH MORE than ‘just a pet.’

Excellence: We’ve put in the work to bring intensively-thought-out, developed, professional quality services that are the just-right blend of passionate heart, brilliance in problem solving, and guidance through a gentle hand. When you book with Cloud 9, we give our all to bring you the best pet care and dog training has to offer: because your best friend deserves the best of the best!

Interested in joining our team? Fill out an application!

Join the C9C Pet Pro Team

Cloud 9 Canine Service Area

We service the greater Kalamazoo Area in home and provide facility-based services. Our facility is on Riverview Drive and may be visited by appointment only. The blue area is our primary; orange is Limited to 1 hour minimum, and gray is Limited to 2 hour minimum.

Meet the Twin Sisters Behind Cloud 9 Canine!

This section is under construction—check back soon!

Meet Our Team

Our Professional Pet Care Provider staff team are out in our Kalamazoo community each day providing support to meet the needs of the dogs, cats, and small animals within our neighborhoods. We are all dedicated to the C9C mission for bringing services and resources to better quality of life for pets and their people in the city we call home. Staff undergo beginner, intermediate, and advanced levels of knowledge and skill assessments designed by Jordan for animal behavior management, husbandry, and safe handling to bring you the reliability and trust that only comes from local small business of pet people in our very community!

Caroline E — Office Manager

with C9C since April 2022.

In 2022, Caroline started out as a professional pet care provider and, after a few years of working diligently to fulfill the Cloud 9 mission working in-home, stepped into the role of running our office at our facility in 2024! She will answer your calls and texts, help with scheduling, arrange your care plans, and come out to Meet & Greets to get you all set up. She’s an absolute rockstar at overseeing all the ins-and-outs behind the scenes and brings an inviting and warm presence to our staff team!

Caroline has a poodle, Lavender, and a pittie, Nona, at home! Lavender is our little dog day camp plus one, often serving in an unpaid internship in quality assurance by overseeing communications while Caroline is on the phone with you all, and you will find Nona romping with your dogs at day camp each week.