We take the responsibility of what we do seriously. In the unregulated pet industry where anything goes without checks and balances, we put our all into creating resources and services that positively impact lives in our Kalamazoo community, human and pet alike. You SHOULD do your research and carefully consider ALL your options before hiring any style of pet service. We appreciate the efforts, consideration, and compassion that leads our clients to maintain the absolute highest standards for the services they utilize and encourage all prospective pet parents to take the time to get to know us before inviting us into your lives.
Meet the Twin Sisters Behind Cloud 9 Canine!
Jordan Bowdish, CPCFT, CPDT-KA, CCDT
Jordan started in the dog training industry in a boarding & training facility in June 2014. She approached Cloud 9 Canine’s foundations with extensive experience in pet sitting, dog daycare, and shelter work. She initially spent her time in the service dog training world after attending Western Michigan University’s Doctor of Occupational Therapy Program, ultimately leaving the healthcare world to launch into Cloud 9 full-time with a passion for bridging the canine-human connection to enable meaningful, fulfilled lives for both ends of the leash.
Jordan is a graduate of Michigan State University (Go Green!) and is an Australian Cattle Dog person at heart. She actively trains and competes in dog sports, primarily in agility following behavior modification with her current dog, Zuko.
When Jordan is not building out the programs and procedures throughout Cloud 9, she can be found in the woods hiking with Zuko, on the farm, staying active in the community volunteering, and reading/writing. Jordan is the outspoken half of Cloud 9 and here to help you reach all of your dog training and behavior goals for a happier life with your dog!
View evidence of Jordan’s nationally-accredited dog training certifications here, here, and here.
Nicole Bowdish, L-FDM*, CPDT-KA*
*Pending final approval!*
Nicole started dog walking and pet sitting on her own with industry experience right here in Kalamazoo. Before starting Cloud 9 Canine, Nicole participated in young entrepreneurship ventures at the age of sixteen years old. She has traveled throughout the globe pursuing business ventures and education with a broad and immersive depth of lived experience under her belt before starting out on her own here in Kalamazoo.
Nicole studied business at Western Michigan University, though ultimately the demands of starting Cloud 9 caused her to also take the leap into running a business full-time at just 21 years old.
Nicole centers the heart of Cloud 9 through envisioning the future direction and values of the business to serve the people and pets of Kalamazoo. She has a soft spot for the anxious, overlooked, and underserved rescue animals in particular and works hard to pour her all into serving the families in our community.
If she is not working dog training cases or pulling together projects behind the scenes of Cloud 9, Nicole can be found at home with her crew of cats—she is a tried and true cat person at heart. She currently shares her life with a crew of 4 rescue kitties—Xi, Nala, Kenai, and Aslan (“Tiny”) in addition to a leopard gecko, Dracarys.
Cloud 9 Canine’s Values
Community: Cloud 9 exists primarily as a local small business dedicated to provide long-term support to members of the beloved city we’ve called home for our entire lives. We believe in the significance of social connection, empathy, equity, and safe relationships for all.
Wellness: When we work with all beings of all species, it is our job to tend to the needs of ALL who wind up in our care, human and animal alike. We look beyond “just behavior” and “just a dog walk” to provide a professionally skilled eye to all we do—after all, these are SO MUCH MORE than ‘just a pet.’
Excellence: We’ve put in the work to bring intensively-thought-out, developed, professional quality services that are the just-right blend of passionate heart, brilliance in problem solving, and guidance through a gentle hand. When you book with Cloud 9, we give our all to bring you the best pet care and dog training has to offer: because your best friend deserves the best of the best!
Cloud 9 Canine’s Mission
Cloud 9’s mission is to enhance the quality of life for ALL pets while providing further knowledge and resources to families. We strive to cultivate a positive change within the Kalamazoo community thorough readily available resources, quality education and proper enrichment by skilled and passionate professionals.
Meet Our Team
Our Professional Pet Care Provider staff team are out in our Kalamazoo community each day providing support to meet the needs of the dogs, cats, and small animals within our neighborhoods. We are all dedicated to the C9C mission for bringing services and resources to better quality of life for pets and their people in the city we call home. Staff undergo beginner, intermediate, and advanced levels of knowledge and skill assessments designed by Jordan for animal behavior management, husbandry, and safe handling to bring you the reliability and trust that only comes from local small business of pet people in our very community!
Caroline E — Office Manager
with C9C since April 2022.
In 2022, Caroline started out as a professional pet care provider and, after a few years of working diligently to fulfill the Cloud 9 mission working in-home, stepped into the role of running our office at our facility in 2024! She will answer your calls and texts, help with scheduling, arrange your care plans, and come out to Meet & Greets to get you all set up. She’s an absolute rockstar at overseeing all the ins-and-outs behind the scenes and brings an inviting and warm presence to our staff team!
Caroline has a poodle, Lavender, and a pittie, Nona, at home! Lavender is our little dog day camp plus one, often serving in an unpaid internship in quality assurance by overseeing communications while Caroline is on the phone with you all, and you will find Nona romping with your dogs at day camp each week.
Sarah K – Team Lead
Lily M — Team Lead
Melissa P — Team Lead
Sophia S — Team Lead
Anna R — Professional Pet Care Provider
Levi T — Professional Pet Care Provider
Emma P — Professional Pet Care Provider
Leo G — Professional Pet Care Provider
Ella S — Professional Pet Care Provider
Interested in joining our team? Fill out an application!
Cloud 9 Canine Service Area
We service the greater Kalamazoo Area in home and provide facility-based services. Our facility is on Riverview Drive and may be visited by appointment only. The blue area is our primary; orange is Limited to 1 hour minimum, and gray is Limited to 2 hour minimum.
Have an idea or questions about pet-anything? Reach out: we’re easy to find and love to chat!